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Privacy Policy

Last updated:

Cinder & Crown Creative ("us", "we", or "our") operates the website at cinderandcrown.com (the "Service"). This Privacy Policy describes how we collect, use, process, and protect your personal data when you use the Service, and the choices you have regarding that data.

Information We Collect

We collect information you provide directly — such as your name, email address, phone number, company, and message content when you submit a contact form, subscribe to a list, or request a resource. We also collect basic technical data automatically, including IP address, browser type, pages viewed, and timestamps.

How We Use Your Data

  • To provide, maintain, and improve the Service
  • To respond to inquiries and deliver requested resources
  • To send service-related and transactional email
  • To analyze aggregate usage and improve content
  • To detect, prevent, and address technical or security issues

Third-Party Processors

We use a small number of reputable third-party services to operate the Service. Each processes specific data on our behalf under its own privacy terms:

  • Base44 — application hosting and platform.
  • Supabase — database and authentication.
  • Cloudflare — DNS, domain registration, email routing, and edge network.
  • Stripe — payment processing for paid engagements.
  • GoHighLevel — CRM and marketing automation, when a lead is routed to our CRM.
  • Resend — transactional email delivery.
  • Google Analytics — aggregate site usage analytics.

Cookies

We use cookies and similar technologies for essential site functionality and aggregate analytics. You can accept or decline non-essential cookies via the banner displayed on first visit. You can also clear cookies at any time through your browser settings.

Your Rights (GDPR / CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability. To exercise any of these rights, email us at hello@cinderandcrown.com.

Data Security

We use commercially reasonable safeguards to protect your data, including encryption in transit, restricted access to production systems, and regular review of third-party processor security posture. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of the Service after changes indicates acceptance.

Contact

Questions about this Privacy Policy: hello@cinderandcrown.com.

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